Posted 2024-08-27

Operations Manager

Delta, BC Full time
$54.36 per hour
job@ulala.ca

Ulala Technologies Ltd. is a saas-based courier service platform that provides an end-to-end, highly scalable delivery infrastructure for native delivery businesses. Now we are hiring 1 Operations Manager (NOC 10019).   

Job Description:

·        Title: Operations Manager

·        NOC Code: 10019

·        Position(s) Available: 1

·        Work Location(s): 1638 Fosters Way, Delta, BC, V3M 6S6

·        Weekly Hours: 30

·        Compensation: $54.36 per hour

Benefit:

·        10-day paid vacation per annum

Job Requirements:

·        A university degree or college diploma in a related field is required.

·        At least 5-year experience in senior management is required.

·        Ability to utilize English in the professional workplace is required.

Job Responsibilities:

·        Manage and streamline logistics, dispatch, customer service, and other core administrative functions to ensure seamless courier operations.

·        Lead and inspire teams to deliver efficient and timely delivery services, ensuring high customer satisfaction levels.

·        Guide and support staff in areas such as route planning, fleet management and records administration.

·        Maintain adherence to company policies, industry regulations, and legal standards, ensuring strong corporate governance.

·        Develop and manage operational budgets, ensuring cost-effective allocation for delivery services.

·        Analyze operational performance metrics, create detailed reports, and present recommendations to executive leadership for continuous improvement.

·        Drive recruitment efforts, conduct interviews, and oversee the training and development of staff to build a skilled, motivated workforce.

·        Optimize workflows and implement technology solutions to enhance the efficiency, accuracy, and scalability of courier operations.

·        Serve as the primary point of escalation for operational issues, providing effective solutions to challenges.

If you believe you’re the one we are looking for, please do not hesitate to shoot your resume and cover letter to: job@ulala.ca. We encourage all qualified candidates to apply. Canadian citizens and permanent residents will be given priority.

 

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